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Customer Service

Complaint Handling Mastery: Building Trust Through Service

KES900
Complaints are often seen as problems, but in reality, they are powerful opportunities to bu...
5
363
Hot
Digital Skills

Affiliate Marketing for Beginners

Free
Learn how to start and grow your affiliate marketing journey with this free, practical begin...
27
963
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Customer Service

Frontline Staff Empowerment

KES1,300
Welcome to Frontline Staff Empowerment, an interactive eLearning course designed to help cus...
23
513
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Management

💼 RealPlay Module: Service Under Pressure – Conflict Management and De-escalation for Team Leads

KES300
A micro scenario-based module for customer service team leads to educate and equip them with...
34
760
New
RealPlay : Customer Service

💼 RealPlay Module: Empathy in Customer Interactions

KES300
A micro scenario-based module for customer service professionals to educate and equip them w...
13
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ProSkill Learning Blog

27
Aug
Digital Learning, Real Results: How to Maximize Your Proskill Experience

Unlock your full potential with Proskill Learning! Discover how to personalize your learning path, use platform resources, track your progress, connect with peers, and apply skills in real life for lasting results.

24
Aug
5 Learning Habits of Successful Online Students

Why habits make or break your online learning journey Succeeding in online learning isn’t just about raw intelligence or endless hours of study, it’s about habits. The routines you build and repeat shape whether you actually retain what you learn or get stuck in the cycle of procrastination and burnout. The best online students aren’t […]

18
Jul
Why Self-Paced Learning Is the Future of Education—And How to Get Started

In Kenya today, education is no longer confined to physical classrooms or 8-to-5 schedules. From university students in Kisumu to entrepreneurs in Nairobi, learners are turning to self-paced platforms to gain real-world skills—on their own terms. Whether it’s coding at midnight, learning digital marketing during lunch breaks, or upskilling through government-backed programs like Ajira Digital, self-paced learning is proving to be more than a convenience—it’s a game changer.

This article breaks down why self-paced learning is the future, especially in the Kenyan context. We explore how it makes education more flexible, affordable, and personalized—and give you a clear, practical roadmap to get started.