Courses
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Customer Service
Complaint Handling Mastery: Building Trust Through Service
KES900
Complaints are often seen as problems, but in reality, they are powerful opportunities to bu...
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Digital Skills
Affiliate Marketing for Beginners
Free
Learn how to start and grow your affiliate marketing journey with this free, practical begin...
New
Customer Service
Frontline Staff Empowerment
KES1,300
Welcome to Frontline Staff Empowerment, an interactive eLearning course designed to help cus...
New
Management
💼 RealPlay Module: Service Under Pressure – Conflict Management and De-escalation for Team Leads
KES300
A micro scenario-based module for customer service team leads to educate and equip them with...
New
RealPlay : Customer Service
💼 RealPlay Module: Empathy in Customer Interactions
KES300
A micro scenario-based module for customer service professionals to educate and equip them w...
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RealPlay : Customer Service
💼 RealPlay Module: Active Listening in Service Calls
KES300
A micro scenario-based module for customer service professionals to educate and equip them w...