Courses
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Management
💼 RealPlay Module: Service Under Pressure – Conflict Management and De-escalation for Team Leads
KES300
A micro scenario-based module for customer service team leads to educate and equip them with...
New
RealPlay : Customer Service
💼 RealPlay Module: Empathy in Customer Interactions
KES300
A micro scenario-based module for customer service professionals to educate and equip them w...
Hot
RealPlay : Customer Service
💼 RealPlay Module: Active Listening in Service Calls
KES300
A micro scenario-based module for customer service professionals to educate and equip them w...
Hot
RealPlay : Customer Service
💼 RealPlay Module: Handling Difficult Customers
KES300
A micro scenario-based module for customer service professionals to educate and equip them w...
New
Management
💼 RealPlay Module: Command Performance – Leading High-Impact Customer Service Teams
KES300
A micro scenario-based module for customer service team leads to educate and equip them with...
RealPlay : Customer Service
💼 RealPlay Module: De-escalating Angry Clients
KES300
A Micro scenario-based module for customer service professionals on De-escalation