Virtual Assistance Professional Course
- Description
- Curriculum
- Reviews
Turn Your Digital Skills Into a Professional VA Career
The modern workplace is increasingly remote, digital and fast-moving, and businesses need capable professionals who can keep things organised, communicate professionally, manage information, support customers and get things done.
The Virtual Assistance Professional Course is designed to take you from learning the fundamentals of Virtual Assistance to becoming confident, capable and market-ready.
This practical, career-focused course takes you through six progressive modules covering the knowledge, tools and real-world skills needed to work effectively as a Virtual Assistant.
You will learn how Virtual Assistance works, develop essential administrative and communication skills, master office and productivity tools, practise real-world Administrative VA tasks, and learn how to package and market your skills professionally.
You will work with practical activities, scenarios, assignments and assessments designed to help you learn by doing — not just by reading.
By the end of the course, you will have developed skills in areas such as:
- Administrative support
- Email and calendar management
- Appointment scheduling
- Data entry and database management
- Professional communication
- Customer support
- Document preparation and formatting
- Microsoft Office and Google Workspace productivity
- Spreadsheets, reports and presentations
- File and information organisation
- CRM and task management
- Research and travel planning
- Meeting coordination and minute taking
- Invoice and expense support
- Social media scheduling
- Procurement and newsletter support
- Client onboarding and professional VA workflows
- Portfolio development and professional positioning
- VA job applications, interviews and market preparedness
Most importantly, you will not finish the course wondering, “I have the skills, now what?”
The final stage of the course helps you turn your skills into a professional profile, CV, portfolio, service packages and job-search strategy so you can confidently pursue opportunities as a freelancer, agency VA or remote professional.
Learn the skills. Build the evidence. Package your value. Get ready for the market.
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9Online Instructor-led Sessions
Mode: Online, instructor-led
Duration: 2Hrs/session
Number of sessions:
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10PRACTICAL EXERCISE 1: Professional Email Toolkit
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11PRACTICAL EXERCISE 2: Customer Inquiry & Complaint Response Simulation
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12PRACTICAL EXERCISE 3: Communication Channel Strategy & Live Chat RolePlay
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13Online Instructor-led Sessions
Mode: Online, instructor-led
Duration: 2Hrs/session
Number of sessions:
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14PRACTICAL EXERCISE 4.1: Professional Document Build
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15PRACTICAL EXERCISE 4.2: Spreadsheet Tracker with Formulas, Conditional Formatting & Pivot Table
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16PRACTICAL EXERCISE 4.3: Client Report & Presentation Package
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18Online Instructor-led Sessions
Mode: Online, instructor-led
Duration: 2Hrs/session
Number of sessions:
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19PRACTICAL EXERCISE 6.1: Skills Audit, Niche Statement & Rate-card
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20PRACTICAL EXERCISE 6.2: Full VA Profile build (Professional Identity profile + Freelance platform + Web Profile)
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21PRACTICAL EXERCISE 6.3: VA Portfolio & CV
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22PRACTICAL EXERCISE 6.4: Job Search Strategy & Application Tracker
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23PRACTICAL EXERCISE 6.5: Discovery call Preparation & Mock Interview
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24PRACTICAL EXERCISE 6.6: Client Contract & Onboarding pack